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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rachel Weber

October 7, 2026

5  out of  5
rating by Rachel Weber
"Kayla is amazing. She has been responsive, honest, and a delight to work with (which, when talking about insurance, is quite the compliment). Thank you for your amazing service, Kayla!!"
We responded:
"Hi Rachel, thank you for the review! Kayla and our team work hard to make sure everyone has a great experience!"
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Maggie Huss

October 7, 2026

5  out of  5
rating by Maggie Huss
"Kayla was very helpful, quick, and thorough in getting us switched over to State Farm. The price was competitive and service was great."
We responded:
"Hi Maggie, thank you for the review! I’m glad Kayla has been able to help you so much!"
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Chris Komor

October 7, 2026

1  out of  5
rating by Chris Komor
"Terrible experience, customer service almost non existent. Submitted 3 estimates. Jason and his team only wanted to pay a fraction of the repair bill"
We responded:
"Hi Chris, thank you for the feedback. My team and I are not involved with estimates that are created by the shop you choose to work with or the adjuster/claims handler you may have been working with that was assigned to create an estimate for you. We also do not pay any claims from our office. This is all handled by your assigned claims rep. If you give my team a call we would be happy to get you in touch with your claim handler to discuss next steps."
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Tristan Roy

September 30, 2026

1  out of  5
rating by Tristan Roy
"I had been insured by State Farm for years. No issues. All of a sudden they charged me more than double my premium one month (August) and removed my accident free discount, leaving me with $40 to my name with rent due in less than a week (no more paychecks would come before that time). I was shocked, for I had not been in any accidents. I called to inquire about this and when I asked why this had happened, the representative told me 'you must have been in an accident.' I assured him I had not, hence my confusion. Apparently there was a driver on my policy who got a ticket over a year ago, someone who I had never put on the policy myself. They told me if I proved this person had their own insurance at the time I could get my money back. That same day I sent them proof. It took them over 2.5 weeks to review the paperwork and approve credits to my account, not a refund like I was asking for. Funny thing is, when I checked in on the progress on September 17, I was reassured that the credits would without a doubt hit my account before my next payment to them posted. Imagine my surprise when 2 weeks later the next payment posts for the full amount, no credits in sight. Of course 2 days afterwards, I get a phone call from them ensuring me that the credits have now been posted to my account. Except, they already took my money, and the credit amount they entered was nearly $50 less than what they overcharged me back in August. For the past 2 days I've called the office 7 times to try and get ahold of a manager, but I get sent to voicemail every time. This company and these particular employees clearly couldn't care less how their actions, or mistakes, effect the lives of those they serve. I decided back in August to end my policy with them and renew with a different company who wouldn't treat me like this.
My advice? Stay as far away from this office as possible unless you don't mind getting overcharged and treated like you don't matter."
We responded:
"We’re sorry this situation was frustrating. We take billing concerns seriously and have already spoken directly with the customer regarding this matter and reviewed the account in detail.

Because we respect our customers’ privacy, we cannot discuss specific policy, billing, or account information in a public forum. We can, however, confirm that the matter was reviewed and addressed directly with the customer.

We appreciate the opportunity we had to discuss and resolve the concerns with them."
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Sir Abdallah

July 9, 2026

5  out of  5
rating by Sir Abdallah
"I was assisted by Kayla, I believe she works under Mr. Jason Doyle. She was exceptional! At first I was hesitant to return to my policy with State Farm but after shopping around, I haven’t found great customer service and pricing until I met Kayla. Thanks again, will recommend!"
We responded:
"Hi! Thanks for the review. Kayla is great at what she does and we strive to provide the best service we can!"
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Charon Montgomery

July 1, 2026

5  out of  5
rating by Charon Montgomery
"Kayla was very professional trying to find me the best deal possible. I will recommend her to everyone that needs insurance"
We responded:
"Thanks, Charon!"
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Bob Perrine

April 15, 2026

5  out of  5
rating by Bob Perrine
"Kayla & Ryan are both top notch to deal with, everything is easy & just great overall to deal with. Saved more $ than with prior quotes while shopping around before picking them, I've been with Jason Doyle insurance now going on 4 years & couldn't be happier"
We responded:
"Thanks for the review, Bob. It’s great to hear positive feedback about our service!"
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Nathan Harris

September 23, 2025

4  out of  5
rating by Nathan Harris
"My agent was very helpful and patient because I had a lot of questions I would suggest folks give them a call get your quotes I'm pretty sure they can help you out They help me"
We responded:
"Hi Nathan, thanks for the review! I’m glad we were able to help you out with your insurance! -Jason Doyle State Farm Agency."
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Nicole Bowen

August 23, 2025

5  out of  5
rating by Nicole Bowen
"I just recently switched to State Farm Insurance and Kayla made the process so simple and painless! I ended up saving quite a bit of money on both home and auto insurance. It has been a great experience so far."
We responded:
"Thanks for the feedback, Nicole! -Jason Doyle State Farm Insurance"
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Alexis W

May 15, 2025

5  out of  5
rating by Alexis W
"Great experience working with Kayla! She quoted me a competitive price and made the process of switching a breeze. Very happy customer!"
We responded:
"Thanks for the review, Alexis! We will continue to help make your experiences with our office always be great!"
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Sung-in Choi (Michael)

May 3, 2025

5  out of  5
rating by Sung-in Choi (Michael)
"I recently had to renew my auto insurance and feel fortunate to have found this office when switching over to State Farm. Kayla has been incredibly helpful. She's knowledgeable, kind, and always responds to my emails promptly. Despite the many questions I had, she was patient and never made me feel like a burden. I truly appreciate how approachable and supportive she’s been throughout the process. Thank you again, Kayla, for all your help!"
We responded:
"Thank you for the positive feedback! Kayla is amazing and she, along with the rest of the office, will continue to do our best to make sure we provide you with the best service we can! Thank you for choosing us for your insurance needs!
"
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Jameel LLC

April 11, 2025

5  out of  5
rating by Jameel LLC
"State farm has definitely changed my insurance experience.

No more emus! no more emus! In other words, no more Liberty insurance. I don't like insurance from that emu people anymore.

State farm's approach was very professional. They took the time to explain the insurance in detail. Gave examples associated with the properties as well as the car insurance. If you're looking for insurance and you're looking for people to respect your opinions as well as your money working with Kyla and this insurance group really impressed me."
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LaShonda Cleveland

April 8, 2025

5  out of  5
rating by LaShonda Cleveland
"Kayla was very friendly and professional and helped me without any problems. I would recommend them to anyone"
We responded:
"Thanks, Lashonda! Im glad Kayla was able to help you! If you ever need anything we are here to help with your insurance!"
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Cynthia Demott

April 3, 2025

5  out of  5
rating by Cynthia Demott
"I have been with this office and I have always loved the staff .I have worked with Kayla and Jason Doyle and so far very helpful and always there to help with any questions .Thank you team"
We responded:
"Cynthia, thank you for the positive review. We appreciate your business and are happy to continue to help you with anything you need!"
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Matthew Painter

March 31, 2025

5  out of  5
rating by Matthew Painter
"Working with Jason Doyles team has been amazing. From my main agent that I work with, kayla, to the whole team. From when I moved back to michigan from Ohio she was able to help me along the way. When I bought my house she was able to help ensure I have the right amount of coverage. The team is awesome to work with and if I ever have questions they are quick on the response!"
We responded:
"Thanks, Matthew! We will continue to do our best in helping you with anything you need from us!"
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Drake McClendon

March 30, 2025

5  out of  5
rating by Drake McClendon
"Jason and Kayla were very helpful explaining my coverages after some truck damage! They made the claim process very easy."
We responded:
"Thanks for sharing your experience, Drake!"
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Jim Quality Door

March 30, 2025

5  out of  5
rating by Jim Quality Door
"When we had State Farm Kayla was great to partner with. She was available when we needed her and always gave us the information we requested in a timely fashion. Look her up for all your insurance needs."
We responded:
"Thanks for the review, Jim! We always appreciate positive feedback!"
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charlene reed

March 29, 2025

5  out of  5
rating by charlene reed
"Kayla was very informative.
She was helpful with answering all of my questions."
We responded:
"Thanks, Charlene!"
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Hunter Raymond

March 20, 2025

5  out of  5
rating by Hunter Raymond
"Ask For Kayla. Shes the bomb!"
We responded:
"Thanks Hunter!"
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Chris Smith

March 20, 2025

5  out of  5
rating by Chris Smith
"Kayla is awesome! She was super easy to work with and very friendly! Thank you for everything!"
We responded:
"Thanks for the review, Chris!"
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Preston Gross

March 20, 2025

5  out of  5
rating by Preston Gross
"Kayla was great help"
We responded:
"Kayla is awesome! Thanks Preston!"
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William Houghton

March 20, 2025

5  out of  5
rating by William Houghton
"Kayla Mcclendon is very nice. I have State Farm had for a while thank you"
We responded:
"We appreciate your business, William! Thank you!"
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Leslie and Aaron Cole

March 18, 2025

5  out of  5
rating by Leslie and Aaron Cole
"My family has been with this agency for years and I couldn't recommend it more. Kayla is amazing! She is so helpful, answers all questions, is so friendly, had great advice. 10/10 I would recommend."
We responded:
"Thank you Leslie and Aaron. Kayla always loves helping people and appreciates the positive feedback!"
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Scott Niswander

March 18, 2025

5  out of  5
rating by Scott Niswander
"Great rates and very helpful I have multiple policies through them excellent company"
We responded:
"Thanks Scott!"
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Timothy Peacock

March 11, 2025

5  out of  5
rating by Timothy Peacock
"Just switched from Progressive and saved a ton of money after Progressive nearly doubled my homeowners rate!"
We responded:
"It’s always good to hear we saved you a ton of money! Thanks for the review!"